Practical Founders Blog

It’s Harder to Win the LinkedIn Content Game

More people resolved to post almost daily on LinkedIn this January, as they did last year at the same time. You can see it and feel it. This means there is MUCH more content on LinkedIn, but about the same number of people to see it. AI is ...

From Tech-Enabled Services to SaaS with Services

Tech-enabled services companies are a lot like a SaaS business. Many of them evolve into software-first companies with extra services. They have recurring revenues with MRR, CAC, LTV, ACV,, churn, and net revenue retention metrics. They ...

This Really Happened to Me Last Week

I helped a stranger with directions on the slopes in Park City yesterday when he said, "Wait, do you have a podcast? I recognize your voice." It turns out it was Jeremy Clarke, one of the amazing SaaS founders I have interviewed on my ...

SaaS Isn’t Dead. It’s Just Changing.

People have been sending me "SaaS is Dead" articles and posts almost every day in the last month. That makes for better clickbait headlines than the real truth that "SaaS is Changing, and It's Complicated." Here is how I see it this year: 1) ...

Founder-Funding Fit is Real. Choose Wisely.

The most common conversation with a new software founder starts with the question, “What should I do about _____?” I reply, “There are several ways to do it. It depends on what kind of company you are trying to create in 5 or 10 years.” If ...

The SaaStock 2023 Conference in Dublin

It is great to be around so many practical SaaS founders at the SaaStock conference in Dublin this week. There was more talk of bootstrapping this year than about big VC funding. This photo is what the Bootstrap Stage looked like for two ...

Why Chik-fil-A Doesn’t Sell Hamburgers

Why doesn't Chik-fil-A sell hamburgers? Chick-fil-A is the 3rd largest fast-food restaurant chain in the US, behind McDonald’s and Starbucks. They just sell chicken sandwiches. $17 billion of them a year. Chick-fil-A doesn’t sell ...

Scaling Customer Support For SaaS Companies

How are fast-growing SaaS companies scaling up the human-powered customer success and customer support that can't be automated? The tech talent crunch is real in every country around the world. In this month's Ask an Expert in-depth video ...

Use The Unsuck Playbook When You Get Stuck

The highest-leverage way to grow a business faster is to DOUBLE DOWN on a target market, sales channel, use case, or marketing message that is already working very well. But there's another playbook that also gets companies (and careers) ...

TAM Is A Sham For Practical Founders

"How big is your potential market?" is an interesting question. But it's not very helpful to software startup founders. Here's what's actually useful: "What's the fastest way to get 100 or 1000 extremely happy customers who pay you and ...

Gregslist Phoenix Is 5 Years Old This Week

Gregslist Phoenix is 5 years old this week. Gregslist.com/Phoenix I published my first curated Gregslist of 126 Phoenix software companies in August 2016. Back then, tech leaders and SaaS founders in Phoenix didn't think there was much going ...

AZ Software Podcast Interview With Greg Head

Last week in Phoenix I spent an hour with my good friend Hamid Shojaee to talk shop on his AZ Tech Podcast. Here's what we talked about: - What's happening in the Arizona startup tech scene right now - Which Phoenix software companies are ...

All Startups Need To Play A Category Game

"Why do we need to worry about our category as a startup right now?" That's a common question. The category game is not for every business. Small businesses play in existing categories. Big businesses dominate categories that are already ...

Which Of The 3 Category Games Are You Playing?

Every buyer categorizes everything they buy, including your product or service. Every company is playing one of only three category games. The first rule of the game is to know which game you are playing, but most startups and growth ...

How Is Marketing Different Than Sales?

A salesperson selling face to face can find a customer problem and then select one of their many solutions to solve that problem. That's how sales works: "We can fix your specific problem from our menu of solutions." That's not how marketing ...

Founders are Chief Believer Officers

When you start a company, you do every job in the business. As you add employees, you stop doing a few things yourself and hire others to do them. For companies that grow big enough, your team members eventually do all of the day-to-day ...

Find The Right Funding For Your SaaS Startup

When savvy founders with real businesses ask me if they should raise money from investors, my first response is always the same: “Don’t raise money right now. Wait a little longer and gut it out.” I know they desperately need additional cash to ...

Keep Moving Forward and Don’t Stop

Last year I met with over 300 founders and CEOs, worked deeply inside 30 businesses all over the U.S., and spoke to thousands of people at conferences and events. Despite that, my own business wasn’t a cakewalk and many things didn’t work out ...