Vertical SaaS Founders Deeply Understand Their Customer

by | Nov 16, 2020

Of all the founders of software companies I have worked with at Scaling Point in the last two years, half of their companies serve vertical markets.

They are focused on a single industry.

Not just an industry-market now so they can get to other industries later. A single industry for now and later.

They are all growing seriously fast without serious funding, for several reasons:

  • They are experts in that industry
  • They care deeply about the people in that industry
  • They see precisely where the problems are from the inside
  • They have proof that their market is underserved by generalist solutions
  • They have wide networks to reach their market quickly
  • They speak the language of the industry
  • They deeply understand their customers – their emotions, dreams, routines
  • They are trying to solve the whole problem for their customers, not just the surface problem

My own Scaling Point business is industry-focused. Gregslist is too.

I just help serious founders of B2B SaaS companies in the early stage between crazy startup and repeatable scale.

For all the same reasons listed above.

The founders I help would never hire someone who isn’t a 100% expert in SaaS with deep experience, relationships, and insights in their industry.

Greg Head posted this on LinkedIn on November 16, 2020.

Check out the comments and join the discussion on LinkedIn.

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